Discover the BENU universe

Discover the BENU universe

BENU VILLAGE ESCH ASBL

BENU VILLAGE ESCH ASBL

First ecovillage in the Greater Region of Luxembourg that groups all BENU activities (restaurant, shop, art). We organize participative, creative and educational activities around topics related to the socio-ecological circular economy. A new, more complete website will be set up before the end of 2023. For more information:
First ecovillage in the Greater Region of Luxembourg that groups all BENU activities (restaurant, shop, art). We organize participative, creative and educational activities around topics related to the socio-ecological circular economy. A new, more complete website will be set up before the end of 2023. For more information:

BENU VILLAGE SIS

BENU VILLAGE SIS

A limited liability company which responds to the principles of the social and solidarity economy. BENU Village Esch/Alzette sàrl-SIS represents BENU in private market and encourages private employers to implement socio-ecological aspects in their companies. A new website will be set up in 2023. For more information:
A limited liability company which responds to the principles of the social and solidarity economy. BENU Village Esch/Alzette sàrl-SIS represents BENU in private market and encourages private employers to implement socio-ecological aspects in their companies. A new website will be set up in 2023. For more information:

BENU SLOOW

BENU SLOOW

Food and food waste are subjects that are close to our hearts. That's why we have created BENU SLOOW. The first "Rescued Food" restaurant in the Greater Region offers organic, original and above all, sustainable dishes! A new, more complete website will be launched in winter 2022/23. For more information:
Food and food waste are subjects that are close to our hearts. That's why we have created BENU SLOOW. The first "Rescued Food" restaurant in the Greater Region offers organic, original and above all, sustainable dishes! A new, more complete website will be launched in winter 2022/23. For more information:

BENU COUTURE

BENU COUTURE

This is the first UpCycling sewing workshop in Luxembourg! We offer unique pieces designed and produced in Luxembourg using old clothes. BENU COUTURE offers fun, colourful and pleasing clothing for children and adults from XS to 5XL. You can also transform your clothes according to your own ideas!
This is the first UpCycling sewing workshop in Luxembourg! We offer unique pieces designed and produced in Luxembourg using old clothes. BENU COUTURE offers fun, colourful and pleasing clothing for children and adults from XS to 5XL. You can also transform your clothes according to your own ideas!

BENU REUSE

BENU REUSE

You want to donate second-hand furniture or objects? You are looking for a particular object? Discover the new BENU REUSE platform which simplifies the donation of second-hand furniture and objects throughout Luxembourg. The BENU REUSE team takes care of everything! We collect your second-hand items, free of charge, and take them to their new owners. For more information:
You want to donate second-hand furniture or objects? You are looking for a particular object? Discover the new BENU REUSE platform which simplifies the donation of second-hand furniture and objects throughout Luxembourg. The BENU REUSE team takes care of everything! We collect your second-hand items, free of charge, and take them to their new owners. For more information:

BENU LaSA

BENU LaSA

Do you make upcycled creations? Would you like to meet local artists who use the concept of UpCycling in their creations? BENU LaSA can be found in the centre of BENU VILLAGE and is the perfect place to promote your sustainable creations, get inspired and discover unusual artists. A new, more complete website will be set up in spring 2023. For more information:
Do you make upcycled creations? Would you like to meet local artists who use the concept of UpCycling in their creations? BENU LaSA can be found in the centre of BENU VILLAGE and is the perfect place to promote your sustainable creations, get inspired and discover unusual artists. A new, more complete website will be set up in spring 2023. For more information:

BENU FORM

BENU FORM

Because UpCycling is not only about clothes, but goes far beyond! BENU FORM designs and offers unique upcycled furniture from old furniture that was destined for the rubbish dump. You can find all the BENU FORM creations in the BENU VILLAGE. A new, more complete website will be set up in spring 2023. For more information:
Because UpCycling is not only about clothes, but goes far beyond! BENU FORM designs and offers unique upcycled furniture from old furniture that was destined for the rubbish dump. You can find all the BENU FORM creations in the BENU VILLAGE. A new, more complete website will be set up in spring 2023. For more information:

BENU BREAK

BENU BREAK

Do you need a break to relax? Take some time out or just get some inspiration? How about spending a few days at BENU BREAK, the only hotel room in BENU VILLAGE. An enigmatic, friendly and unique place, simply ideal. A new website will be set up in spring 2023. For more information:
Do you need a break to relax? Take some time out or just get some inspiration? How about spending a few days at BENU BREAK, the only hotel room in BENU VILLAGE. An enigmatic, friendly and unique place, simply ideal. A new website will be set up in spring 2023. For more information:

How to return your article

Return

You can return an article that you don't like or that doesn't fit within 28 days following the shipping. Please make sure that the article you are returning is in perfect original condition, unwashed and unused. A careful trying on of the clothes is of course possible. Please stamp your return sufficiently and send it to:

  • BENU Village Esch ASBL
  • 32 rue d'Audun
  • L-4018 Esch-sur-Alzette
  • Luxembourg

You can also return your goods in person in our store in Esch-sur-Alzette during opening hours.

Return form

To process your return quickly and easily, we need you to enclose a return form. If you have placed your order with your BENU account, you will find the return form in your account under "my orders". Select the order from which you want to return one or more articles. You can then download the return form, print it out and enclose it with your return. Please do not forget to fill in the account number and the account holder, so that we can refund you! Can't find your return form? Or did you order as a visitor without a BENU account? Then you can find a blank return form here. Please fill in the empty fields manually and attach the form to your return.

Download blank return form

You can also download a pre-filled return form without going into your account. Enter your order number and e-mail address here!




Refund

We process your return immediately after receipt. We will then transfer the purchase price to your account as soon as possible.

Complaint

If we have mistakenly sent you an article that does not correspond to your order, we will endeavour to deliver the correct article upon request.

If we have sent you an article with production defects, you can ask for it to be repaired. We will then check whether a repair is possible or whether a discount can be granted.

In the case of a complaint (article with production defects, wrong delivery, etc.), due to an error of BENU COUTURE, we will of course cover the costs for the return. In this case we need the account number and the name of the account holder as well as a receipt for the shipping costs.