Terms and Conditions

Legal stuff

Flüüfff ASBL is a registered Belgian Non Profit Organisation with organisation number 0662.498.716 (see more on the Belgian Crossroads Bank for Enterprises Database).

Flüüfff, ASBL
Rue du Cadran 7
1210, Saint-Josse-ten-Noode
Belgique

The administrators of the NPO are Thierry Dognié, Jan Taverniers, Wybren van der Meer and Benoît Volckaert.

All the revenues made during the event will be used for equipment or services to improve the next editions of Flüüfff and/or given to charity.

Terms and Conditions

These terms and conditions apply to all attendees and visitors of the convention.

Registration and Payment

In order to take part in the convention, you are required to buy a ticket emitted through the Flüüfff registration. Tickets purchased from other sources are not valid.

Screening

Registrations are subject to approval by registration staff.

Payment methods

We currently accept payments through bank transfer. No other means of payment are accepted.

Payment by bank transfer

The first payment for an invoice is due within 10 calendar days after you have selected the payment by bank transfer.

If we do not receive proof of payment within 10 days after the payment method has been selected, your slot is no longer guaranteed and may be canceled.

For payments of more than 120€, we also permit payment in maximum 3 installments up to 60 days before the convention.

Rooms assignment

The registration team reserves the right to rebook the attendees in different rooms should they need to. If the new room price is lower than what the attendees paid, the difference will be refunded.

Registration

Non-staff attendees registering before the official registration date, may get banned from the convention. In that case, the registration team reserves the right to refund your registration costs.

Delivery

A confirmation email will be sent to you when everything has been paid fully.

You can always access your account page to print out your confirmation, check the payment status for your invoices or print your invoices.

Age Verification

Attendees must be at least 18 years old at the first day of the convention.

Minors (at the first day of the convention) are not allowed to register and convention access will be refused.

Attendees are required to present their legal photo ID, driver licence or passport at check-in time. Your ID details must match all the information in our electronic records.

Cancellation/Ticket Transfer

Cancellation

Tickets (including all fees, extras and hotel rooms booked through Flüüfff) are not refundable.

Tickets (including all fees, extras and hotel rooms booked through Flüüfff) can be transferred. Both parties must send an e-mail to registration@fluufff.org using the e-mail they signed up with along with their registration number, and confirm the transfer.

Registration staff will update the database accordingly after the transfer.

The transfer can only be considered complete when Flüüfff sends a confirmation e-mail (this confirmation e-mail will be sent to all parties).

Note: Ticket transfers must be cleared by the Registration team ahead of time in all cases. Any person showing up at the convention who is not in our database will not be admitted in someone else’s name.

Event Cancellation

In case the event is cancelled, all payments to Flüüfff (ticket, hotel) will be refunded, with the possible exception of processing fees and organisation costs.

Any and all other expenses, such as travel costs or other expenses not with Flüüfff, will not be refunded under any circumstances.

Sponsorship

Sponsorship is a simple way to support the convention through a voluntary extra donation. In return, sponsors will be mentioned by name in the conbook, get a differently styled name badge, and receive a complimentary gift package.

Terms of Conduct

These rules and guidelines apply to all attendees of the convention.

Flüüfff likes to present itself as a professional convention of friendly, respectful, and open-minded members of the furry community and their friends. To avoid any misunderstanding about what kind of behaviour is generally acceptable at an event like Flüüfff, you are expected to follow these rules. Please make sure that you read and understand them. Also keep in mind that these rules are in effect during the whole convention time, including possible early arrival and late departure days.

Registration and Badges

General Behaviour

Fursuiting

Clothing and Decency

Flüüfff wants to be as tolerant and welcoming as possible towards all attendees. This means that we wish to be as permissive as possible, as long as this does not cause offence among other attendees and people who share the public spaces. Exceptions to the rules below will be clearly communicated as well as the specific hours and areas to which they apply.

Be aware that some items of clothing, apparel, or similar items might bring the convention and/or fandom into disrepute and should not be worn in public. If you have to ask or think twice about doing something in public, it is a good indication that you should take it to your room.

Convention staff reserves the right to determine whether any clothing and/or accessories contravene the following rules. Questions regarding rules for clothing and outfits should be directed to the department head of Stewards & Safety, who can be contacted at conops@fluufff.org.

Alcohol and Drugs

General Hotel Rules

Hotel Rooms and Privacy

Weapons, Look-Alikes, and Dangerous Items

Commercial Activity

Photography and Video

Pets and Animals

The Bottom Line

Please use the contact form for all inquiries regarding our policies and terms and conditions.

We hope you will have a great time!

Flüüfff's Dealers' Den Policies

All Policies are subject to change without notice. By applying for space in the Flüüfff Dealers' Den, you agree you have read and understand these policies.

Registering for the Dealers' Den

Our registration is not a First Come, First Serve kind of deal;

Please note, we are volunteers; we strive to complete this phase and communicate it to every Dealer if they are chosen, but this might be delayed.

Our tables are Free; This means it is a free service from the convention towards you, our Dealers, just as it is a service to our attendees.

The registration for a table is done in the initial registration process for becoming an attendee for this edition. This means: You will need to have a valid convention ticket, and thus paid in full, by the time we will make the room sketch.

Approval

Once you have been approved you will be sent an email notifying you.

If you were approved, and you didn’t claim your table within 2 weeks, by writing an reply via email, you can email the Dealers' Den team and request to be placed on the waiting list; you are not directly eligible for a new table.

If you are placed on the waiting list, you will be added to the bottom of the list. If we reach you again, you will have 2 weeks to accept this one via a reply. If you fail to claim that table - you will not be added to the waiting list for that year/edition again.

What we look for in our Dealers:

Quality: We want to offer the best to our attendees, so this is important for us.

Variety: We want to offer a large selection of products made for and within the furry community.

Quantity: The weekend has an attendee rate of about 300 guests right now. We strive for a Dealers' Den that has a full look.

Belgian: We are a Belgian convention, and we want to try to have a certain % of local vendors every year.

Prior experience as a dealer is not necessary.

General Information

Here you will find the information that is more general, and will mostly stay the same for every year.

Table sizes

(Width x Depth cm)

Artist Alley: 120 x 45
Medium: 120 x 90
Large: 240 x 90

If not all spots end up being filled - we might contact you for a bigger table size.

Hours

The Flüüfff's Dealers' Den will be open to our attendees during the hours listed below, unless otherwise noted. We will make every attempt to communicate changes to dealers, via email, our Dealer Telegram channel, conbook and the information screens during the convention.

Every Regular Hours timeslot ends with the ‘Closing of the doors’ 15 minutes up front, where new attendees will not be let into the Dealers' Den which should provide Dealers with the full hour of Afternoon break.

We will not wait for you to open the doors; It is your responsibility to be ready and on time when the doors open; When you are not able to come to your table, due to illness or any other reason, you are also responsible to arrange someone to take care of your table.

Opening times and time table will be announced when we are certain.

Convention Ticket

Dealer tables do not come with Convention Tickets. All dealers and their assistants must have purchased a ticket before they can enter the Dealer’s Den. Dealers and assistants will have a marking on or attached to their badge to show they may enter the room during Dealer set-up/closing time. All assistants must be connected to a dealer, and there is a limit of 1 assistant per Dealer.

Dealer Room

The Dealers' Den will be secured when not open. The room will be locked and checked regularly.

Do not, under any circumstances, leave cash or other valuables inside of the Dealers' Den that you may need after the den closes. This includes Laptops, MP3 players, or medication. This room will not be opened before the next slot without a good reason.

If it so happens that the room has to be opened - please notify Azana directly on Telegram.

Artist Alley

New this year is the artist alley. Unlike most conventions, this is not a first come first serve service, but comes with a registration.

Your table will already have:

Ideal for people who take on commissions, have little stock, want to also be able to enjoy their convention or just want to try out being a Dealer.

During the break, or the early opening/closing of the Den, you will get 30 minutes to set up and tear down your table.

Registration also goes via the Registration process.

Table Sharing

Tables may be split between 2 individual dealers. However, the second dealer must go through the registration process just as the first dealer. Once approved, when the deadline hasn't passed yet, their information will be added to the conbook.

Each dealer will need to apply, and can request to be seated next to another dealer. Please see ‘Requests’ for more information.

Internet

We will not provide a special internet access for our Dealers. You are able to use your own cellular or the open guest Wifi of the hotel.

Requests

Flüüfff's will make every attempt to satisfy any and all special requests, but we can’t guarantee anything. If you have a special request, you are urged to contact us as soon as possible. Requests for electricity and wall space will be fulfilled first.

Other requests, such as to sit next to a specific dealer, will be the last to be fulfilled, these requests also need to be submitted by both dealers; So both Dealer A and B have to inform us that they prefer to sit next to each other.

Display Guidelines & Behavior

Please remember that not everyone may share your tastes, and that your behavior is representative of the entire fandom, just as the event itself.

Not Safe for Work (NSFW)

Definition.

We ask you kindly to put any work that is considered NSFW in a folder and thus not display this openly; for example, art/print dealers we request, where applicable, that two separate binders (‘Clean’, ‘NSFW’) be kept.

If you are unsure if your piece of merchandise is NSFW, please contact the Dealers' Den team on site, or prior via email.

Art or any other depiction of Zoophilia, and Pedophila, Religion, Racism or otherwise will be asked to be put away. Items made from real fur or body parts (taxidermy, skulls) are also forbidden to be sold.

Behavior rules

The Dealers' Den Head of Department and their Deputy will have a final say on all disputes in the Den. You can appeal to the Director, but they are likely to decide in favor of the Head. All Flüüfff's Policies apply in the Dealers' Den.

Waiting List

The Dealers' Den waiting list will consist of all the pre-approved dealers selected from initial applications. The applications will be closed 4 weeks prior to the convention. Please apply during this period to be considered for the waiting list. In the event of a cancellation, the first person on the list will be contacted to fill the space, and so forth.

In any case, be it with first choice Dealers, or people from the waiting list: you will need to accept this table within 4 days with a reply on the email where we inform you. If this reaction isn't received in time, the dealer will be put to the bottom of the waiting list. In the event they miss the second opening of a table, they will be removed completely.

Cancelation

Please let us know as soon as possible, if you end up unable to attend the convention. This way we are able to get in contact with dealers from our waiting list quickly, so they can use that time to prepare and plan.

Dealers' Den tables are not transferable to other dealers at the request of the canceling dealer.

Flüüfff is not responsible for upholding promised transfers that violate these Terms of Service.

Please do this via an email. Cancelation via Telegram won’t be accepted as an official means of notification.

Final Notes

Complaints or concerns concerning the Dealers' Den should be addressed to the Dealers' Den Head at dealers.den@fluufff.org.

Privacy policies

Last update on: May 18, 2024

Terms and Definitions

Policies

You are giving us your consent to process and store some personal information about yourself. The information you are communicating to fluufff.org is required for your registration to the website as well as the event.

Some of this data is transmitted to third parties:

The same personal data is used for your registration for the convention itself and to generate your invoice.

Your birthdate is necessary so that we can ensure that you are over 18 years old at the start of the convention.

Even if you haven’t completed the registration process, your data will be stored to allow you to end the registration process later.

Contact

We will use your email to send you important messages about your registration at Flüüfff, updates on our terms and policies, or changes in the convention schedule.

Cookies

The cookies mentioned above are for the sole purpose of identifying you on the website. They are not used to track your activity. They are essential for the website to work correctly.

Flüüfff's website uses cookies for:

Tracking

Flüüfff uses Plausible, an open source tracker on its website. It is hosted on tracker.fluufff.org to track anonymised data related to visited pages, number of visitors, etc.

This tracker does not use any cookie.

For more information on how Plausible works and keep your data anonymous, please visit Plausible’s Data Policy.

Your rights

You have the right to:

Please use the contact form if you wish to make one of those requests, or for more information on the matter.

Automated Decision Making

The data assessed is not used for any kind of automated decision making by Flüüfff.

Data security

No software or hardware can be said to be completely secured against data breach, but we are doing our best to keep it as secure as possible from malevolent third parties.

Should any data be stolen, we will notify you about the incident and post a notice on the website as soon as we are able to.

Retention of Personal Information

All personal information saved on our databases will be removed one month after the end of the convention.

Invoicing data will be kept as long as legally obligated by the Belgian law.

Your personal data is stored in a database in France.

Follow us

Website created by Felikx & Bleats
Translations by Aelkan, Alex, Dacia, Jinx McKenzie, Milo'Clock, Rune & Tach
Pictures by Axel, Chip, Atien & Shiro
Art by Felikx (3D beach model), Goomuin (3D "Ü" model) & Vincent (social media preview)
Terms and Conditions